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From sunsetting CIAM to modern customer identity

Descope is a no / low-code Akamai Identity Cloud (formerly Janrain) alternative offering modern authentication, agentic identity, and transparent pricing.

  • Build authentication journeys with visual workflows.

  • Enable multi-tenancy with self-service administration.

  • Manage agent access across MCP servers.

  • Scale predictably with transparent pricing.


Why customers choose Descope over Akamai Identity Cloud
AI

A CIAM platform still moving forward

Identity Cloud is in maintenance mode with a published end-of-life timeline. Descope is actively developed, offering a modern identity platform built to support evolving requirements.

Passkeys

Modern auth Identity Cloud never shipped

Identity Cloud focuses on SMS and email-based MFA, with limited support for advanced authentication. Descope offers passkeys, adaptive MFA, and passwordless flows as built-in capabilities.

Flows

Visual workflows replace JSON and redeploys

Identity Cloud relies on JSON configuration and code changes to update user journeys. Descope's visual Flows simplify onboarding, MFA, and step-up authentication without modifying application code.

Multi-tenancy

True multi-tenant B2B built from the start

Identity Cloud requires more configuration for multi-tenancy and delegated admin. Descope offers built-in tenant-aware roles, permissions, and self-service administration.

Powering auth for 1000s of organizations from startups to the Fortune 500

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A detailed comparison

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Sunset & roadmap risk

Sunset & roadmap risk

Descope is built for teams migrating off legacy CIAM platforms ahead of an announced end-of-life timeline, with dedicated onboarding support and no-code tooling designed to speed migration and reduce ongoing roadmap risk.

  • After Identity Cloud's End of Sale date of March 7, 2024, new feature development stopped. The Social Login Dashboard retired March 31, 2026.

  • Full service sunset lands December 31, 2027 and existing contracts cannot be renewed beyond that date, forcing customers to migrate.


Multi-tenancy

Multi-tenancy

Descope is multi-tenant by design and can support advanced B2B enterprise requirements. Tenants can easily be created and managed from the console or Management SDK.

Multi-tenancy is modeled through generic Properties tied to a single app, each with its own client secret and permissions.

SSO

SSO

  • Strong support for both SAML and OIDC SSO. 

  • Support all SAML group and attribute mappings.

  • Use identity federation to unify customer identities across all customer and partner facing apps.

  • Add multiple IdP connections to a single SSO tenant.


Hosted Login supports SSO only through OIDC and OAuth 2.0, requiring the same domain and device for silent sign-in. SAML appears only as an inbound protocol for custom providers.

SSO provisioning

SSO provisioning

Descope’s SSO Setup Suite allows your customers to easily set up SSO and SCIM to your app with their own IdPs.

SSO works across shared domains, but it tends to have a traditional, heavier enterprise configuration framework. Manual mapping of custom claims/attributes via standard JSON payloads.

User journeys

User journeys

No-code workflows to create and customize flows such as user invites, step-up auth, user merging, and identity orchestration.

Registration Builder manages fields, forms, and screens, but the underlying flow is a raw JSON file. Meaningful journey changes still require direct use of the Configuration API.

Risk-based MFA

Risk-based MFA


Risk-based authentication is an add-on built on ACR levels: password only, or password plus SMS and email. Hardware-based assurance (AAL3) is explicitly unsupported, and risk signals are not documented in detail.

Authorization

Authorization

  • Add fine-grained and tenant-aware authorization (RBAC, ReBAC, ABAC) capabilities to your app. 

  • Utilize custom JWT claims to define access controls for your app.

  • Define custom roles per B2B tenant.

  • Assign user roles and permissions based on workflow conditions.


Documented RBAC covers only internal Console access. There is no native fine-grained authorization engine, so app-side permissions must be custom-built using claims and entity attributes.

Identity delegation

Identity delegation

  • Embeddable widgets for user and tenant-level identity delegation.

  • Support for user profiles, user / role / access key / audit management.

  • Widgets are fully customizable, including bringing in custom user attributes.

  • Hosted Admin Portal to delegate user and identity management.


  • Console RBAC covers internal admin only.

  • No embeddable, self-service admin widgets.

  • Limited fine-grained access for end users.


SCIM provisioning

SCIM provisioning

  • Automated or on-demand user provisioning and deprovisioning.  

  • Integrations with major IAM systems ensure synchronization of user data across systems.

  • Self-service portal to help tenant admins set up and test their own SCIM connections.


  • SCIM is not supported for Identity Cloud.

  • User lifecycle automation has to be custom-built on the general-purpose Entity API rather than an industry-standard provisioning protocol.


Future-proofing

Future-proofing

  • Workflow-based approach that makes it easier to modify user journeys without redeploying the app.

  • Descope has one unified platform for B2C, B2B, and agentic identity.


Hosted Login exists in two incompatible versions, so features like two-factor authentication only work in v2, forcing a migration project. Meaningful flow changes still require Configuration API work rather than no-code editing.